Telephone Lines

More Information

TELEPHONE LINES

Introduction

You can order and receive BT lines through ALT2 with the benefits of having ALT2's quality service and at low costs. The range of PSTN lines that Entacall have available to sell and resell are:

  • PSTN Residential Single Line
  • PSTN Business Single Line
  • PSTN Business Multi Line

Line Prices

PSTN PricingSetupMonthly
New LinesBusiness£98.00£12.50
Residential£98.00£11.50
Line TransfersBusiness£2.00£12.50
Residential£2.00£11.50
Line ChangesBusiness£2.00see service fees
Residential£2.00see service fees
Line ConversionsISDN to Business PSTN£98.00£12.50
ISDN to Residential PSTN£98.00£11.50
Line ReactivationsBusiness£3.00£12.50
Residential£3.00£11.50

Live prices may sometimes vary from published prices above.

PSTN Order Type

New Lines

The cost to have a new single or multi line installed with a BT telephone number. The engineering visit will be undertaken by BT on behalf of Entacall.

The minimum lead time for a new line install is 10-15 working days.

Line Transfers

This is the cost to transfer an existing BT line to Entacall. The minimum lead time for a line transfer is 10-15 working days.

Line Changes

This is the cost to change features on an Entacall line. For full feature and individual pricing information refer to the PSTN Select Services.

The minimum lead time for line changes is 3-10 working days.

Line Conversions

The cost to convert an ISDN(digital) line to a PSTN line. The same procedures are taken as if this was a New line install.

The minimum lead time for a line conversion is 10-15 working days.

Line Reactivations

This is the cost to reactivate an inactive PSTN line. Please note that the customer is responsible for knowing the location of the line socket for the line that will be reactivated. However, with a time related charge (minimum of £100.00) an engineer can be sent out to find the line socket for you.

Alternatively, you can choose to pay a one off new line install fee of £98.00.

LINE FEATURES

Additional facilities such as "call divert" can be added from as little as 67p per month.

ProductBT NameSetupMonthlyRes.Bus.Multi.
Call DivertCall Diversion£0.67YYY
Call Waiting ReminderCall Waiting£0.67YYX
Outgoing Call BarringCall Barring (both way)£0.67YYX
Call AlarmReminder Call£0.67YYX
Call Alarm Pay Per useReminder Call pay per use£0.50
Smart Call BackRing Back£0.67YYX
Smart Call Back InhibitRing Back InhibitYYX
Multiple CallingThree-Way Calling£0.67YX
Three Way Calling pay per use£0.50
Dual Ring ToneCall Sign£0.67YXX
Caller ID DisplayCaller Display£0.67YYY
Call BackCall Return 1471X
Withhold Caller IDWithhold Number, per callYYY
Withhold Number
Call Back Extra1471 Extra£5.00YYX
Call Minder£3.00YYX
Call Minder Extensions (3+6)£3.30YYX
Call Minder Premier (5) 4£4.60YYX
Call Minder Premier (5+2) 5£5.00YYX
Call Minder Premier (5+4) 6£5.80YYX
1571 MessagingYYX
VoicemailWholesale 1571£1.50YY
Meter Pulse Meter Pulse Facility£47.00£3.50XXY