Computer Support


COMPUTER SUPPORT

Computer Support

Using a combination of in-house resources and specialist suppliers to bring you the support to get your systems up and running as quickly as possible.

Network Support

We can support networks of most sizes including servers, network switches, routers, comms etc. Much of our experience has been gained on international corporate networks which allows us to bring those support and development skills to your own organisation's network.

Adhoc Support

We can carry out one-off support of your systems including:-

  • Telephone & email software support
  • Site visits
  • Printer repairs
  • Computer repairs
  • Network faults

Support Contracts

A more effecient and more cost effective option is to have a support or maintenance contract. A support contract has the benefits of:-

  • Understanding & knowing your systems (via maintained network audit)
  • Ability to respond without individual financial approval
  • Fixing your labour costs (conditional on fully update OS and anti-virus etc.)
  • Reducing your labour costs (instead benefit of discounted fees for those that ca't afford fully updated systems)

Maintenance Contracts

More effective again are "Remote Management & Maintenance Contracts" (see Small Business Networks )